I’ve been asked a lot of great questions in interviews over the years. My favorite one, though, from recently, was “Describe a great user experience you’ve observed recently”. Then, “Describe a poor one.”
As a researcher, it’s my job to observe users and environments, and understand what makes a great user experience. All of us in the field of user experience should be able to do this well. But this question made me realize that, while I could come up with an acceptable answer off the top of my head, I would be well served by making observation and reflection a more intentional daily practice. Thus, this blog is born.
I hope to use this blog as a place to collect snippets, snapshots, quotes, stories, data, and reflections on my own experiences, and the experiences I observe in the world around me. I hope it ends up being useful not only to me, but to others as well.
-Debra