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My favorite UX interview question

I’ve been asked a lot of great questions in interviews over the years. My favorite one, though, from recently, was “Describe a great user experience you’ve observed recently”. Then, “Describe a poor...

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The riddle of experience vs. memory

I found this recent TED talk from Daniel Kahneman (Nobel laureate, psychologist, and founder of behavioral economics) to be quite insightful. He talks about how, when it comes to happiness, we really...

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Bring back analog parking meters!

Today was my first time using one of Ann Arbor’s new digital parking meters, and the system totally failed me. I literally spend 10 minutes wrangling with the thing, attempting to pay for my spot, in...

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“You are not your user” Friday

An important part of being a user experience researcher is having empathy for users, and being able to understand their viewpoints and their needs. Being as embedded in the technology world as I am,...

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On Attracting “Normals”

Just came across a blog post that fits in nicely with my last post. Spencer Fry writes about the importance of being able to attract “normals” to your technology product. What is a “normal”? A Normal...

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Cultural differences

Another important part of being a user experience researcher is doing field studies and ethnographic observation, often in locations other than the U.S. I love traveling and learning about other...

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Consequences of technology

Interesting New York Times article today on the consequences of technological change, which draws upon recent books by Jaron Lanier, (“You are Not a Gadget”), and David Shields (“Reality Hunger”),...

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More happiness research

I’ve become fascinated by “happiness research” lately, and seem to find articles about it everywhere I look. Here’s an take on it from an op-ed in the NYTimes last week by David Brooks: Over the past...

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On the addiction of mindless clicking

I really feel like that combination of little, easy motor skills and clicking combined with feeling a little less bored for a minute is completely addictive to people. When the main way we communicate...

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Advice to CHI student design competition participants

It’s that time of the year again when students start forming teams and beginning their projects for the CHI student design competition (for the unfamiliar: a contest held annually as part of the CHI...

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